ALL accounts will be automatically charged for the next payment period/billing cycle unless a cancellation request is submitted in writing via email or HelpDesk request. THIS MUST BE RECEIVED AT LEAST 5 DAYS PRIOR to the billing due date. A request must include your Client ID Number, Contact E-mail at signup, Order Number and Domain Name. For requests less than 5 days prior to rebill date but before rebill, a mid-cycle termination penalty of $175.00 or ONE BILLING CYCLE* (whichever is less) will apply to all accounts. ALL accounts and websites will no longer be accessible at the time of cancellation unless a prior request is made to have it remain online and accessible until the end of the paid period. The customer is responsible for all money owed on the account from the time it was established to the time that we receive a verifiable cancellation request.

Web Hosting is a service provided by Hairy Glove. Once the service has been fulfilled the payment will not be refunded after 24 hours of billed payment. For an account to be eligible for a refund it must be requested WITHIN 24 HOURS OF BILLED PAYMENT**. A refund request must be submitted in writing via email or HelpDesk. A request must include your Client ID Number, Contact E-mail at signup, Order Number and Domain Name. A mid-cycle termination penalty of $175.00 or ONE BILLING CYCLE* (whichever is less) will apply to all accounts and be deducted before the refund is given. After 24 hours ALL other refund requests are not eligible and will not be granted. Domain name related purchases are Excluded from this policy and strictly Nonrefundable.

* ONE BILLING CYCLE is the payment plan you currently are being billed either Monthly, Quarterly, Bi-Yearly OR Yearly. EX#1: $8.95 Monthly Piranha Plan - EX#2: $274.89 Yearly Shark Plan - EX#3: $51.16 Quarterly Barracuda Plan
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** BILLED PAYMENT is the time we receive notification that your account has rebilled.